12303 Harbour Pointe Blvd #Q306, Mukilteo, WA  98275-  –  425-308-0071 (C) –



Olivia Hilcoske is a self-motivated and hardworking public relations specialist, with an interest in
journalism, nonprofit organizations and customer service. She is a member of Western Washington University’s class of 2013


Promotional campaigns                                                             Extensive working knowledge of Associated
Customer service-focused                                                        Press style
Relationship building expert                                                   Experience with non-profit organizations
Deadline-driven                                                                            Knowledge and experience with Microsoft
Copywriting and copyediting                                                  Office Suites
Proficient in Adobe Creative Suite                                        Working knowledge with GIS software
InDesign experience                                                                    system
Experience with content management                                Involved in years of retail sales, food
systems including Tumblr, WordPress and                        and customer service
Blogspot                                                                                            Exceptional multi-tasking skills
Experience with writing press releases and                       Editing skills
other promotional material


Firestation Gourmet Deli                                                                                                                        May 2009 to Current
Shift leader
Mill Creek , WA
Performed assistant managerial duties while leading and developing a new team of servers while also maintaining the basic needs of the fast-paced restaurant business by utilizing customer service and problem solving skills.

United Way of Whatcom County                                                                                        March 2013 to June 2013
Public Relations Intern
Bellingham, WA
Tasks included but are not limited to website updates, extensive research, interviews, administrative duties, website story compilation, creation of April and June newsletters, compilation of data, visits to United Way’s agency sites, and more.

Make.Shift Project                                                                                                       March 2012 to June 2012
Service Learning Volunteer
Bellingham, WA
Gained knowledge in a creative, non-profit organization environment while redesigning and
contributing to the monthly newsletter along with revamping thank-you receipts that are passed out
at art shows.

Mambo Italiano                                                                                                            July 2011 to July 2012
Lead Expediter
Bellingham, WA
Assisted restaurant servers and hosts at this busy downtown Italian restaurant. Utilized organizational skills to minimize wait lists while also taking orders, closing out checks, performing basic cleaning duties and maintaining energetic and friendly customer service.



Western Washington University                                                                                                                                                                                                           2013
Bachelor of Arts: Public Relations
Bellingham, Washington, United States


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