12303 Harbour Pointe Blvd #Q306, Mukilteo, WA 98275- – 425-308-0071 (C) – Ohilcoske@gmail.com
Olivia Hilcoske is a self-motivated and hardworking public relations specialist, with an interest in
journalism, nonprofit organizations and customer service. She is a member of Western Washington University’s class of 2013
Promotional campaigns Extensive working knowledge of Associated
Customer service-focused Press style
Relationship building expert Experience with non-profit organizations
Deadline-driven Knowledge and experience with Microsoft
Copywriting and copyediting Office Suites
Proficient in Adobe Creative Suite Working knowledge with GIS software
InDesign experience system
Experience with content management Involved in years of retail sales, food
systems including Tumblr, WordPress and and customer service
Blogspot Exceptional multi-tasking skills
Experience with writing press releases and Editing skills
other promotional material
Firestation Gourmet Deli May 2009 to Current
Mill Creek , WA
Performed assistant managerial duties while leading and developing a new team of servers while also maintaining the basic needs of the fast-paced restaurant business by utilizing customer service and problem solving skills.
United Way of Whatcom County March 2013 to June 2013
Public Relations Intern
Tasks included but are not limited to website updates, extensive research, interviews, administrative duties, website story compilation, creation of April and June newsletters, compilation of data, visits to United Way’s agency sites, and more.
Make.Shift Project March 2012 to June 2012
Service Learning Volunteer
Gained knowledge in a creative, non-profit organization environment while redesigning and
contributing to the monthly newsletter along with revamping thank-you receipts that are passed out
at art shows.
Mambo Italiano July 2011 to July 2012
Assisted restaurant servers and hosts at this busy downtown Italian restaurant. Utilized organizational skills to minimize wait lists while also taking orders, closing out checks, performing basic cleaning duties and maintaining energetic and friendly customer service.
Western Washington University 2013
Bachelor of Arts: Public Relations
Bellingham, Washington, United States